creating transparency of the freight flow for the customer in order to obtain a customer friendly system with following features:

• get an optimized way from departure to destination
• get price information for the complete carriage
• get transparency on the actual position of goods
• get information in case of exceptions

main activities:

• evaluation of the customer needs and the local existing systems (possibility of integration or enhancement to an international system)
• analysis of the needed data, definition of the structure
• definition of the interfaces to other systems (data collection from railway companies, ports, trans-shipment centres, exception handling)
• definition of a system which keeps all data up to date
• creation of an user friendly interface
• implementation of the prototype with the 2 examples

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